Leadership and Innovation

Michelle Durner: CPA, CRCR and Healthcare Revenue Cycle Leader

A look at her career, education, certifications, HBMA leadership, and professional work

Introduction

Michelle Durner is a healthcare business and revenue-cycle executive based in Durham, North Carolina. She is known professionally for her work in healthcare finance, medical billing, revenue-cycle management, and business operations. Her professional credentials include CPA, CRCR, and CHBME. Her LinkedIn profile also lists her with Progyny and shows her education at the University of North Carolina at Charlotte.

Durner has built a long career in the healthcare business field. She spent many years with Applied Medical Systems and later held senior revenue-cycle positions in healthcare organizations. She also served as president of the Healthcare Business Management Association (HBMA) in 2017.

Her career stands out because it combines accounting knowledge with healthcare operations and revenue management.

Who Is Michelle Durner?

Michelle Durner is a healthcare finance professional and business executive whose career has focused on the financial side of healthcare organizations.

Her professional background includes medical billing, revenue-cycle operations, financial strategy, business management, and leadership. Applied Medical Systems currently lists her as its president and identifies her as Michelle Durner, CPA, CHBME, CRCR.

Her work is mainly connected with helping healthcare organizations manage the business side of their operations. This includes areas such as billing, financial performance, revenue processes, and business strategy.

For readers interested in healthcare business careers, her professional path is also a useful example of how accounting skills can lead to senior management roles.

Quick Facts About Michelle Durner

Detail Information
Full name Michelle Durner
Professional credentials CPA, CRCR, CHBME
Location Durham, North Carolina, United States
Education University of North Carolina at Charlotte
Degree Bachelor of Science in Accounting and Finance
Major long-term employer Applied Medical Systems
Applied Medical Systems role President
HBMA role President, 2017
HBMA 2019 role Treasurer
Industry Healthcare business and revenue-cycle management
Current LinkedIn-listed company Progyny

The education and historical leadership information in this table is supported by company, HBMA, and LinkedIn records.

Michelle Durner’s Education

Durner studied at the University of North Carolina at Charlotte.

An Applied Medical Systems announcement from 2004 states that she earned a Bachelor of Science in Accounting and Finance from the university.

Her accounting and finance education became an important foundation for her later work in healthcare business management.

Instead of focusing only on traditional accounting, her career moved toward healthcare operations. This gave her experience across both financial and administrative areas.

Her Professional Certifications

Three professional credentials are closely associated with Michelle Durner.

CPA

CPA stands for Certified Public Accountant. Her LinkedIn profile lists the North Carolina Association of CPAs as the organization connected with her CPA credential.

This credential reflects her accounting background and provides an important part of her professional foundation.

CRCR

CRCR stands for Certified Revenue Cycle Representative.

Her LinkedIn profile lists the certification through the Healthcare Financial Management Association (HFMA). It was issued in January 2023 and is shown there as expiring in January 2028.

This certification fits closely with her work in healthcare revenue operations.

CHBME

CHBME stands for Certified Healthcare Business and Management Executive.

Her professional profiles list the Healthcare Business Management Association as the organization connected with this credential.

Together, these three credentials show the combination of accounting, revenue-cycle knowledge, and healthcare management found throughout her career.

Career at Applied Medical Systems

One of the most important parts of Durner’s professional history is her long association with Applied Medical Systems.

According to a company announcement published in 2004, she joined Applied Medical Services in August 1999 after earlier work with Southern Pump & Tank Company and Intercall. The same announcement says she moved from CFO to president in 2004.

That promotion marked an important step in her career.

Applied Medical Systems works in areas including medical billing, coding, practice management, and related healthcare services. A 2019 HBMA announcement described the company as a Durham, North Carolina-based revenue-cycle management company serving healthcare providers in 16 states.

Today, the company’s team page continues to list Durner as president. It describes her work around revenue-cycle improvement, financial analysis, team leadership, and healthcare business strategy.

Her Connection With Durham

Durham, North Carolina, is an important part of Durner’s professional story.

Her LinkedIn profile lists Durham, North Carolina, United States as her location.

Applied Medical Systems is also based in Durham. HBMA has described the company as a Durham-based revenue-cycle management organization.

This connection makes her a notable healthcare business professional associated with the Durham area.

Michelle Durner and HBMA

Another major part of her career is her work with the Healthcare Business Management Association, commonly known as HBMA.

HBMA is a professional organization connected with healthcare revenue-cycle management and the business side of medical billing.

Durner served as HBMA president in 2017. HBMA’s official list of past presidents identifies her as the 2017 president and associates her with Applied Medical Systems.

Her time in this role placed her among professionals helping shape discussions around the changing healthcare revenue-cycle industry.

In an HBMA retrospective, Durner discussed the organization’s 2017 period and the shift toward seeing revenue-cycle management as a broader healthcare business function rather than simply medical billing.

HBMA Leadership Continued in 2019

Durner’s involvement with HBMA continued after her presidency.

In January 2019, HBMA announced its new officers. The organization listed Michelle Durner of Applied Medical Systems as treasurer for that year.

This provides further evidence of her continued involvement in the professional organization after serving as president.

Her HBMA work was not limited to holding a title. She also participated in discussions and activities related to healthcare business, compliance, and revenue-cycle management.

Awards and Recognition

Durner has also received recognition from HBMA.

The organization’s official archive lists her as the recipient of the Above & Beyond Award in 2018. It also lists her as the recipient of the Staple Award for Consistent & Reliable Participation and Contributions in 2019.

These awards are relevant because they show her continued involvement with the organization after her year as president.

Her LinkedIn profile also lists the J. Dennis Mock Award among her professional honors.

Work in Healthcare Revenue Cycle Management

Revenue-cycle management has remained a central theme throughout Durner’s career.

In simple terms, healthcare revenue-cycle management covers the financial process that begins when a patient receives care and continues through billing, insurance claims, payments, and related account processes.

This area is important because healthcare organizations need accurate billing and strong financial systems to operate effectively.

Applied Medical Systems describes Durner’s professional strengths in revenue-cycle optimization, financial analysis, team leadership, and developing strategies for healthcare organizations.

Her CPA background also gives her a strong connection to the financial side of this work.

Her Current Professional Profile

Durner’s LinkedIn profile currently identifies her as Michelle Durner, CPA, CRCR, CHBME and lists Progyny among her professional experience. It also shows her Durham location and her three major professional credentials.

A separate employment database reports a senior vice president position at Progyny focused on claims, eligibility, and revenue-cycle management beginning in March 2026. Because that information comes from a third-party employment database rather than a detailed current company announcement, it is better to treat the exact job title cautiously.

The safer conclusion is that her current professional profile remains strongly connected to healthcare financial and revenue-cycle operations.

Why Her Career Is Interesting

Durner’s career shows how several areas of healthcare business can connect.

She began with an accounting and finance education. She then developed experience in healthcare services and moved into leadership at Applied Medical Systems. Later, she became involved in professional association leadership through HBMA and earned additional healthcare business and revenue-cycle credentials.

This combination is important because modern healthcare organizations need people who understand more than one part of the business.

Financial knowledge can help with planning. Revenue-cycle experience can help with billing and payment processes. Leadership skills can help teams work toward common goals.

Durner’s career brings these areas together.

Michelle Durner on LinkedIn

People looking for her professional background can find Michelle Durner on LinkedIn under the name Michelle Durner, CPA, CRCR, CHBME. Her public profile lists her location as Durham, North Carolina, and includes her education, certifications, professional experience, and volunteer work.

Her profile is the best place to check for changes to her current professional position.

For readers interested in business leaders, healthcare management, and professional careers, you can also explore related people-focused stories on ForMagazine.

Final Thoughts

Michelle Durner has built a long professional career around healthcare finance, revenue-cycle management, and business leadership.

Her background includes a degree in accounting and finance, the CPA, CRCR, and CHBME credentials, senior leadership at Applied Medical Systems, and leadership within HBMA. She served as HBMA president in 2017 and later became the organization’s treasurer in 2019.

Her professional story is especially interesting because it connects traditional accounting with the complex business systems used in modern healthcare.

For anyone researching healthcare business leaders, Durner’s career provides a clear example of how financial expertise, industry knowledge, and professional leadership can develop into a long-term executive career.

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